FAQ

Our easy to follow instructions were designed for people with all levels of baking skills. Our goal is to create desserts that are not only elegant and unique, but simple too. And we’ve done it. Whether you are new to baking or have loads of experience, you’ll love the convenience of being able to create healthy desserts easily and quickly.

Absolutely! All the products have been tried and taste-test approved! Our recipes are developed with modern-day health-conscious people and environmentally sustainable products in mind.

You bet! We are committed to using only whole food, vegan and plant-based ingredients in all of our recipes because we believe that every ingredient matters.

Since oil is extracted from a whole food, extremely high in calories and low in micronutrients, we have come up with creative ways to bake without it. That includes avoiding vegan and dairy free butters because they tend to be oil based. Eliminating oil from our recipes means significantly fewer calories and truly guilt-free desserts!

Our desserts are suitable for those with a variety of food intolerances or lifestyles. How great is that? We are meticulous about sourcing quality ingredients and you can read all about them on the Every Ingredient Matters page. We have also provided the nutritional breakdown for each of our dessert recipes on the shopping page next to each individual dessert.

Yes! Several of our desserts are gluten-free as well as vegan and you’ll find this information in the descriptions of our kits. We can also create gluten-free kits by special order. If you would like to request a gluten-free dessert kit, send us an email with your request.

However, we do not work in a gluten-free facility. We have strict standard operating procedures in place to avoid cross-contamination during our packaging process, but we cannot guarantee our kits are free from cross contamination. We also do not test for gluten – we rely on our suppliers to be responsible for gluten-free claims on their products. So, for those with celiac disease, we recommend that you purchase products from a certified gluten-free facility.

Intelligently Nourished sources the highest-quality organic ingredients and brands to include in our kits. We select brands that exemplify our values on food and environmental sustainability, and we feel that it is important to be transparent about the cost of premium quality ingredients.

All of our kits hold the highest standards when it comes to product quality and supplier integrity. The vast majority of the ingredients are purchased from a certified organic facility in Canada that is inspected, audited and approved by ProCert according to US/Canadian organic standards. Various Canadian suppliers and distributors of third-party certified organic facilities, whose products have been grown, harvested and manufactured according to US/Canadian organic standards from a verified certified organic farm, provide the rest.

Generally, ingredients in our kits are shelf-stable for 6 months. We think these kits are a great staple to have in your home for those unexpected occasions! Unopened maple syrup has a shelf life of 3 years or one year after opening, if stored in the refrigerator. Ingredients sourced from our suppliers generally exceed 6 months and have best-buy dates stamped on the packets.

Choose a 3-month, 6-month subscription to receive a new dessert kit delivered right to your door every month. Our subscription service is flexible – you can choose to delay a scheduled delivery date or unsubscribe at any time.

No! We happily offer single purchase orders as well as subscriptions.

Of course! The boxes will be billed to you every month and delivered to the address you provide when you purchase the subscription. Deliveries will stop automatically when the subscription expires but can easily be renewed.

We currently ship within Canada and the USA. When you order online our shipping tool will calculate the cost of shipping to your location so you can see the total cost of your order. 

We generally ship to order. Choose the date for your first dessert kit and your next kit will arrive one month after that. For example, if you purchase a subscription and choose to receive the first kit on the 25th of a month, your next kit will be delivered the 25th of the following month. Delivery time usually takes 2-5 days.

Your satisfaction is really importance to us! For health and safety reasons, and as part of our quality control program, we will not resell something once it leaves our hands. Therefore, our dessert kits are not returnable. However, we understand that occasionally there are special circumstances for a return. If you are not entirely satisfied with your order, send us an email and we will do everything we can to satisfy you.